Our Commitment
PokiesDay promotes safe, responsible gaming and supports the well-being of all players. Gambling is a form of entertainment — not a way to earn income. We encourage every player to set limits, stay aware of risks, and play responsibly.
What Players Must Do
- Only play if you are 18 years or older and legally allowed in your region.
- Set deposit, loss and time limits before you start playing.
- Never gamble under the influence of alcohol or stress.
- Do not chase losses — treat every game as entertainment, not recovery.
- Balance your gaming with family, work and other interests.
- Seek help early if gambling begins to affect your finances or emotions.
Our Role & What We Do
- We monitor and flag suspicious or high-risk gaming activity.
- We provide access to self-exclusion, cooling-off periods and betting limits on request.
- We prevent underage access by verifying player identity before withdrawals.
- We ensure all games are certified with Random Number Generators (RNG) to maintain fairness.
- We offer 24/7 support trained to respond to responsible gaming concerns with respect and confidentiality.
Warning Signs of Problem Gambling
- You spend more time or money on gambling than planned.
- You feel anxious or guilty about your play.
- You gamble to escape problems or emotions.
- You borrow money or hide your gambling habits.
- You can’t stop even after losses.
How to Stay in Control
- Track your playtime and spending.
- Use our Deposit Limit and Self-Exclusion tools.
- Take regular breaks and avoid gambling when tired or upset.
- Remember: winning is not guaranteed — outcomes are random.
Available Player Tools
- Deposit Limits: Set a daily, weekly, or monthly cap on your spending.
- Cooling-Off Periods: Temporarily suspend your account for a set time.
- Self-Exclusion: Permanently block access if you wish to stop playing.
- Reality Checks: Receive on-screen reminders of your play duration.
Our Support Response
Our support team treats all responsible gaming requests with urgency and confidentiality. If a player reaches out for help, our standard response is to:
- Listen and assess the player’s request (limit, exclusion, or concern).
- Confirm the player’s identity for account security.
- Apply limits or exclusions as requested without delay.
- Share local support contact details and encourage professional help.
Responsible Gambling Standards
- All players must be verified and of legal age.
- All marketing and promotions are designed to encourage safe play only.
- No credit or advance payments are offered for gambling purposes.
- Staff are trained to identify and respond to signs of problem gambling.
- We follow Australia’s Responsible Wagering Code and international best practices.
Play Safe • Stay in Control
Responsible gaming is part of the PokiesDay experience — enjoy every spin, know your limits, and play with confidence.